VAMOS by LOTTE

VAMOS by LOTTE is an innovative application designed to transform the hospitality industry by streamlining hotel operations, from room management to guest services. Eradicating the cumbersome process of manual checks and multistage request handling, the app offers a comprehensive platform to meet the needs of a modern hotelier.

The application serves as a powerful communication tool that enhances collaboration among departments, ensuring that no customer request is overlooked or misplaced. With this system, swift response to and confirmation of guest inquiries is made easy, directly linking the guest's needs to the responsible staff member.

One of the standout advantages is its real-time monitoring of hotel rooms and facilities through a mobile device. This feature allows for the immediate reporting of any issues, promoting a high standard of guest experience. Moreover, the platform simplifies the delivery of coupons to guests, adding a personal touch to their stay.

It also caters to personalizing services through accessing guest details, thereby reducing potential complaints by addressing needs proactively. For hotel management, the system brings visible efficiency with features like automatic business reporting and a dynamic work schedule management system that replaces outdated tools like Excel spreadsheets, enabling efficient tracking of individual and team shifts.

In essence, VAMOS by LOTTE elevates the hospitality experience by offering a more efficient, intuitive way to manage hotel operations and improve guest satisfaction. It's a strategic investment for any hotel looking to modernize its service delivery and internal communication, ultimately leading to a stress-reduced working environment for the staff.